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Mailock automated delivery

Send secure documents at scale

High-volume delivery, without the print run

Mailock® delivers statements, letters, and documents securely from the systems you already run, to the channel your customers already use, so volume can move off post without losing the audit trail.

A bulk send in progress, showing message data encrypted, attachments secured, and recipient challenges being applied
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The print run is the bottleneck

A high-volume send is a schedule, not a button. Files are prepared, a print run is booked, envelopes are packed, and everything waits for a postal window.

Every step carries a fixed cost and a delay, and returns come back weeks later with no record of what reached whom.

  • Fixed print, packing, and postage costs
  • Returns and exceptions surfacing weeks later
  • No record of what reached whom
A bundle of posted letters tied with string

Keep the record you already have

Documents that used to leave the building in an envelope now leave with a record attached. Every send captures delivery and opening events, and recipient checks are applied automatically to the level each document needs.

  • Delivered from your existing systems
  • Recipient checks applied automatically
  • Delivery and opening events recorded
A delivery record listing each recipient with the date the message was sent and the date it was accessed

The journey

How automated delivery works

1. Route

Route statements, documents, and customer communications through Mailock using rules, X-headers, or defined keywords.

Mailock automated bulk delivery engine

2. Authenticate

Apply a recipient check automatically, to the level each document needs, from an email code through to an identity check.

A Mailock automated message secured using SMS authentication

3. Deliver and respond

Recipients read, download, and reply securely, without a Mailock account and without a separate portal.

Mailock read pane as displayed to the recipient
Mailock automated bulk delivery engine
A Mailock automated message secured using SMS authentication
Mailock read pane as displayed to the recipient

What changes when it runs on Mailock

The same documents, the same systems, and the same schedule, without the print run. Our consultancy modelling with Project Rome and Professor Simon Pringle estimated savings of up to 95% on print, pack, and post for organisations with high output volumes, and more than 80% lower carbon once the full lifecycle of paper production and delivery is counted.

  • Up to 95% lower print, pack, and post costs
  • More than 80% lower carbon impact
  • No portal for your customers to join
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Testimonial

It creates genuine bottom-line impact

Using secure email generates significant savings when you're delivering information that previously could only be sent by recorded post.

John McGlynn Sales Business Change Manager, Royal London
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Automated delivery

Move a document flow off post

See how Mailock could help your business to move high-volume document delivery off post.