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Features > IDV (Coming Soon)

Send an identity, KYC or AML check by secure email

ID and screening checks made easy

Send identity, KYC, and AML checks from Outlook or the Mailock web app, right to your client's inbox. Reduce fraud risk, protect sensitive communications, and support compliance within one secure platform.

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Why Mailock

From request to results, without leaving the inbox

Use the secure email workflow you already know instead of sending clients to another portal to complete checks. They don't need a new account or app, and the results pack is returned to you by secure email too.

  • Start checks from Mailock for Outlook or web
  • No new account or app for your client
  • Receive the results by secure email
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The journey

Simple for clients. Easy for your firm.

1. Set up the check

Choose an Identity, KYC or AML check and send the request from the Mailock Outlook add-in or web app.

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2. The client completes it

Your client opens a secure email, photographs a supported passport or driving licence, and takes a live selfie. There is no account to create or app to install.

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3. Review the results

The comprehensive results pack and copies of any identity documents are returned to you by secure email to review.

Enterprise customers can arrange for results to be transferred securely into a CRM or document system.

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Check coverage

What each check type includes

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Identity

Checks a government ID document, compares its photo with a live selfie, and runs a liveness check.
KYC check icon

KYC

Includes the Identity check, then adds address, date-of-birth, age, credit-activity and mortality checks.
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AML

Includes the full KYC check, then adds politically exposed person (PEP) and sanctions screening.

Trusted technology

Established identity technology, built into Mailock

Mailock brings LexisNexis® Risk Solutions technology into a familiar secure email workflow. IDVerse authenticates the identity document and runs liveness and face-match checks. IDU corroborates customer details and carries out PEP and sanctions screening.

LexisNexis reports that IDVerse achieves 99.998% face-match accuracy and IDU draws on more than 2.85 billion UK consumer data points. The results come together in a clear, comprehensive pack for your team to review.

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Compliance obligations

Who needs to verify identity?

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Financial services firms

Firms covered by the Money Laundering Regulations must identify and verify customers when starting a business relationship, repeat due diligence when required, and keep customer information up to date.

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Other regulated professionals

Many solicitors, accountants, tax advisers, estate agents and other regulated professionals must apply risk-based customer due diligence when the Money Laundering Regulations require it.

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Other UK businesses

Every UK business must comply with financial sanctions. Screening can help identify designated people, while identity checks can support decisions before transactions or other sensitive, high-risk actions.

Flexible by design

Match the check to the journey

For most businesses, the simplest route is to send a check by secure email.

Enterprise users will soon be able to embed checks into form journeys, use them to control access to secured content, or route results securely into a CRM or document system.

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Register your interest

Be first to hear when identity, KYC and AML checks launch

There's no commitment. Leave your details and we'll let you know when identity checks are available.

Questions

Identity, KYC and AML check FAQs

When will identity checks be available?

Identity, KYC and AML checks are coming soon. Register your interest and we will keep you updated as the launch approaches.

What is the difference between recipient authentication and an identity check?

Recipient authentication controls access to a secure message using evidence such as an email code, SMS code or answer to a question. It can show access to an inbox or phone, or knowledge of an expected answer. An identity check goes further by checking a government ID document and matching a live person to it.

Which documents can a recipient use?

The current journey supports a passport or driving licence. Confirm the countries and document types you need.

What does the sender receive?

A secure, comprehensive results pack showing an overall summary, each check run, and the available reasons or evidence for review. It supports your firm's decision but does not approve or reject the customer on your behalf.

What happens if a check is flagged?

The results pack identifies the check that needs attention and includes the available reasons or evidence so your team can review it against your policy.

Does the AML check support enhanced due diligence?

Yes. The AML check supports enhanced due diligence by adding PEP and sanctions screening to the Identity and KYC checks at the time of the request. Your firm still completes its own risk assessment, source-of-funds work, approvals, ongoing monitoring, and any further due diligence the case requires.

Can Mailock check a company, beneficial owner or other business entity?

The checks described on this page verify people. They are not KYB checks on a company and do not identify or verify beneficial owners. Talk to us about your use case so the required people and business checks can be scoped correctly.

Can anyone run an identity check?

Identity checks (IDV) are subject to business approval and confirmation that your organisation meets the required data handling, compliance and security standards.

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Talk to us

Explore identity checks with our team

Book a demo to see Mailock and discuss how identity, KYC and AML checks could fit your workflows.

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