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Mailock secure email

Send documents securely, without a portal login

Sensitive documents, delivered to the inbox your customer already uses

No portal to join, no password to reset, and no account they will use once. A Mailock® message opens with a check instead of a login, and only 7% of UK adults say they would rather use a portal, in our 2024 research.

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No new account to create

72% of UK adults have felt frustrated creating an account they would only use once, in the same research. A Mailock message opens with a check, not a new login.

  • No portal account for your customer to create
  • Opens in the inbox they already use
  • Secure replies, so they can respond protected
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When a portal still makes sense

A portal earns its place when someone returns often to the same account. For a specific document, a reply, or a one-off exchange, secure email is usually the lighter route for both sides.

  • Frequent account servicing: a portal fits
  • A specific document or reply: secure email fits
  • Either way, check accessibility and support needs
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What Mailock does instead

Mailock sends the document as a secure email to the address you already hold. Your customer opens it with a check rather than a login, replies securely if they need to, and every send carries a delivery and opening record for your files.

  • Protected delivery to an address you already hold
  • A check proportionate to the content
  • Secure replies, and a record of both
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Testimonial

Perfect for exchanging sensitive documents

Sending documents back and forth is easy, and it's secure, unlike post, which can be intercepted or sent to the wrong address.

Terry Cole Adviser, Prosper Protect
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Mailock secure email

See secure email in practice

See how Mailock could help your business to deliver sensitive documents without a portal login.