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Paul miles and colin sloss silverback
9 Min

How Advice Firms Prove Value and Grow Businesses That Buyers Can Trust

Exit readiness for advice firms, linking Consumer Duty, cost-to-serve, and operating model changes that improve outcomes and...

Janet Bastiman Napier AI
8 Min

Regulated AI: Explainability, Oversight, and Defensible Financial Crime Decisions

Understand the importance of explainability, oversight, and defensible decisions in regulated AI for financial crime and fraud...

Woman talking on her phone
9 Min

Is WhatsApp Secure Enough for Sensitive Information?

Is WhatsApp secure enough for sensitive information? A practical guide for UK professionals on...

Compliance checklist for durable medium changes
7 Min

FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures

FCA durable medium changes: a practical checklist for MiFID retail disclosures from 12 Jan 2026,...

Dougie Robb Smart Data Foundry
8 Min

Building Trust at Scale Through Smarter Financial Data

Smart data can drive fairer outcomes. Learn how Smart Data Foundry uses a university safe haven,...

Woman shocked at laptop screen
4 Min

The Most Dangerous Button in Your Business: ‘Reply All’

Learn how ‘Reply All’ mistakes cause data breaches and how secure email tools...

The FCA’s Durable-Medium Shift: What Financial Advisers and Providers Need To Do Next
6 Min

The FCA’s Durable-Medium Shift: What Advisers and Providers Need To Know

Guidance for advisers, platforms, and providers on the FCA durable-medium...

Leslee Ross Scottish Widows
5 Min

Scottish Widows’ Digital Transformation: Customer Experience at Scale

How Scottish Widows is transforming their financial services with digital...