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James Daley of Fairer Finance
8 Min

How Financial Firms Can Prove Customer Understanding

James Daley of Fairer Finance explains how firms can test communications, connect understanding with fair value, and evidence...

Meeting about consumer understanding in FCA guidance
13 Min

What The FCA Consumer Understanding Review Means For Secure Digital Communications

What the FCA’s Consumer Understanding review means for secure email, digital mailboxes, accessibility, evidence, and customer...

Chris Curry Money and Pensions Service
8 Min

Chris Curry on Pensions Dashboards, Data, and Trust

Chris Curry explains why pensions dashboards depend on accurate data, verified identity, industry...

Jinesh Vohra Founder, Sprive
7 Min

Why Mortgage Freedom Is About More Than Money

Mortgage freedom is about more than saving interest. This podcast article explores debt,...

The Formative Economy podcast microFACT episode 1 cover featuring Emily Boxall
8 Min

Why Financial Education Needs Better Stories

Financial education needs better stories. This podcast article explores why design, workplace...

Janet Bastiman Napier AI
8 Min

Regulated AI: Explainability, Oversight, and Defensible Financial Crime Decisions

Understand the importance of explainability, oversight, and defensible...

Sam Bridges-Sparkes Shawbrook
5 Min

From PoCs to Production: Scaling AI Safely in Regulated Banking

Learn how Shawbrook Bank scales AI safely, balancing governance, collaboration,...

Compliance checklist for durable medium changes
7 Min

FCA Durable Medium: A Simple Compliance Guide for Digital-by-Default Disclosures

FCA durable medium changes: a practical checklist for MiFID retail disclosures...