Content hub
Sam Kendall
Bridging the Digital Divide: How Virgin Money is Tackling Exclusion
Vicky Stephen from Virgin Money discusses digital exclusion, inclusive service design, community outreach, and practical access to banking.
How Nest Pensions Uses Digital Communications to Empower Members
Discover how Nest Pensions engages over 13 million members using behavioural science, data insights, and its mobile app to...
Modernising Financial Crime Prevention: What’s Changing & What’s Next
Modernising financial crime prevention with AI insights and risk-led strategy to stay ahead of threats. Expert advice from Matt...
Money Mules & Financial Crime: Protecting Clients from Hidden Threats
Learn how to protect clients from money-muling schemes and financial crime with insights from...
Is a Digital Signature Binding? SES/QES/AES: Legality and Security
Are digital signatures binding? Discover eIDAS types (SES, AES, QES), their legal status, and which...
What the UK Cyber Breaches Survey Tells us About Risk & Resilience
Learn what the UK Cyber Breaches Survey 2024 reveals about cyber crime, phishing, fraud, and...
Where Companies Are Getting Consumer Understanding Requirements Wrong
Why regulated businesses struggle with consumer understanding requirements &...
Cyber Security Myths, Mistakes & Must-Dos: Keeping Client Comms Safe
Chantal Constable from NCC Group explains cybersecurity myths, everyday...
How to Communicate with Your Customers During a Crisis
Insights from Sean O’Meara on handling crises, protecting reputations, and...