Email is one of the most widely used communication methods in business, but without robust protections, every message could be a target for cyber attack or data breach.
Thankfully, there's a wide range of secure email services available to help your organisation protect sensitive information and maintain privacy.
We've assessed the most widely used secure email providers based on their encryption methods, authentication options, usability, and pricing.
What Is a Secure Email Service?
A secure email service adds multiple layers of protection to standard email, offering safeguards like encryption, identity authentication, audit trails, and message revoke features.
The goal is to reduce the risk of email-based threats such as interception, data loss, or misdelivery while helping businesses stay compliant.
Why Do You Need a Secure Email Service?
Email was never designed to be a secure channel. Yet today, it underpins most business communications.
With the rise in remote work and cloud platforms, threats are increasing. 32% of UK businesses reported a cyber attack or breach in 2022-2023. Phishing attacks accounted for 83% of those incidents.
What The Research Shows
Among UK businesses that reported a cyber attack or breach in 2022-23, phishing was the most common method, cited in 83% of incidents (The Latest Cyber Crime Statistics, AAG IT).
And it's not just malicious attacks. Misdirected emails remain a leading cause of breaches.
Different providers specialise in different threat vectors. Some offer protection from inbound threats, others focus on outbound security.
Outbound email security protects sensitive data leaving your organisation, helping prevent unauthorised access.
Inbound email security scans incoming messages for threats and ensures encryption until opened by the intended recipient.
Large organisations might opt for a secure email gateway to enforce policies at the server level.
Smaller firms may prefer desktop-based software to apply protections on an individual user basis.
Choosing a Secure Email Service
Look for these key features when evaluating your options:
AES-256 encryption (Advanced Encryption Standard), widely trusted across industries.
Recipient authentication - add assurance about who opens a message before protected content is shown.
Message revoke - close future access if you send something in error.
Audit trails - track message access and prove compliance.
At a Glance
The table below summarises the providers covered in this guide. Check each vendor's site for current limits, features, and pricing before you choose.
Provider
Encryption
Authentication
Best For
Mailock
AES-256
SMS, Q&A, and email verification, plus Unipass ID sign-in
Outbound protection on your existing inbox
Microsoft Purview Message Encryption
AES-256
Microsoft/Google login or one-time codes
Microsoft 365 enterprise estates
Egress
AES-256
Q&A options
Inbound and outbound email security suite
Zivver
RSA 2048
Access code and SMS
Large file transfer and outbound error reduction
Mimecast
AES-256
Two-factor authentication for users
Large-scale enterprise email security
Proofpoint
AES-256 (policy-based)
Secure Mail web access
Compliance-led policy encryption
Use the summary above as a starting point, then read the fuller notes on each provider below.
Best Secure Email Services
There's no one-size-fits-all. From Microsoft's Purview to Mailock's user-friendly encryption, each service offers a different mix of protections and experiences.
Mailock Secure Email
Mailock is a dedicated outbound email solution that secures sensitive customer information using your existing email setup.
Available as a desktop app or an enterprise gateway, it's suitable for organisations of all sizes.
Features include:
AES-256 encryption, with unlimited secure replies for recipients.
Recipient authentication via SMS, Q&A, or email verification, plus Unipass ID sign-in for financial services.
Message revoke for sent messages and attachments.
Notifications when protected content is accessed.
Audit trails covering message access and revoke events.
Security alerts that prompt secure sending based on message content.
Key considerations: Recipients can read and reply to Mailock emails without an account. A free account lets them send their own secure email. Includes an Outlook add-in for supported classic Outlook for Windows.
Microsoft Purview Message Encryption is included with several Microsoft 365 and Office 365 plans, including Enterprise E3/E5, Microsoft 365 Business Premium, and some education and government plans. Availability still depends on licence, tenant configuration, and policy setup.
Features include:
AES-256 encryption, with encrypted replies.
Conditional revocation for eligible link-based encrypted messages when Advanced Message Encryption is configured.
Inbox access verification via Microsoft or Google login, or one-time codes.
Read receipts, configurable by sender and recipient.
Audit dashboard showing timestamps, recipients, and access status.
Key considerations: Access verification is via Microsoft or Google login or one-time codes, rather than selectable recipient checks such as SMS or Q&A, and there is no security-alert prompting. Setup may require assistance from a Microsoft specialist to configure Azure Information Rights Management.
Egress, a KnowBe4 company since 2024, combines email protection tools into one suite, with Defend, Prevent, and Protect modules to guard against inbound and outbound threats.
Features include:
AES-256 encryption, applied by users or admins.
Access privileges such as restrictions on forwarding or downloading.
Recipient authentication via an Egress account with SSO support, a pre-shared secret, or a one-time URL.
Machine learning prompts for secure sending.
Microsoft 365 integration with Outlook add-in.
Key considerations: Recipients usually sign in to a free Egress account to read and reply, unless the sender uses one-click access. Check Egress for current reply limits and credit allowances.
Want To See How Mailock Would Fit?
Book a demo to walk through your current sending process, recipient experience, and evidence needs with the Mailock team.
Mimecast is best suited to enterprises needing high-scale email security and continuity.
Features include:
AES-256 encryption based on rules or manual triggers.
Message expiration and recall options.
Two-factor authentication for users.
Read notifications for senders.
Custom branding for outbound secure messages.
Key considerations: Capterra lists Mimecast Email Security at 4.3/5 from 80 reviews. Mimecast does not publish clear standard pricing for secure messaging on its product page, so buyers should request current pricing.
Email isn't going anywhere - but the way we secure it must evolve.
Each provider offers a unique mix of protections.
"There is no single best secure email for every firm. The right choice depends on whether you need outbound protection on your existing inbox, enterprise gateway rules, or a full inbound and outbound suite."
Paul Holland, Founder and CEO, Beyond Encryption (Mailock)
For many businesses, Mailock strikes a practical balance between security, usability, and compliance, whether you're a sole trader or a large enterprise.
Sabrina McClune writes about cybersecurity, data protection, digital identity, and digital transformation for Mailock by Beyond Encryption, helping regulated sectors understand complex technology and compliance topics with greater clarity.